GV HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER AND ENCOURAGES APPLICATIONS FROM ABORIGINAL AND TORRES STRAIT ISLANDER PEOPLE, AS WELL AS APPLICANTS WHO ARE LGBTIQ+, WHO HAVE DIFFERENT ABILITIES, OR ARE FROM CULTURALLY AND LINGUISTICALLY DIVERSE BACKGROUNDS ARE ENCOURAGED. GV HEALTH HAS ZERO TOLERANCE OF ABUSE, BULLYING AND HARASSMENT AND DISCRIMINATION IN ALL FORMS, AND IS COMMITTED TO THE SAFETY, PROTECTION AND WELLBEING OF ALL CHILDREN.

Pre-employment screening checks may be required, including but not limited to; Working with Children’s Check (WWCC), National Disability Insurance Scheme (NDIS) Worker Screening, International and National Police Checks, Aged Care Statutory Declaration, Visas and valid working rights in Australia, immunisations as mandated by Department of Health. Further details of pre-employment requirements are provided in the Position Description and to successful candidates, or upon request.
GV Health reserves the right to vary pre-employment screening from time to time and as directed by legislation and operational requirements.

ABOUT THE ROLE:

Customer Service Officers in Elective Admissions have a multi-faceted role. Front of house functions include meet & greet of patients, admission of patients into GV Health and reception duties. Back of house functions with roles covering waiting list data entry, auditing of the waiting list in line with Planned Surgery Access Policy from Department of Health and Human Services and history prepping.

Successful candidate will have:

• Someone with experience working with computers, including data entry accuracy and Microsoft applications
• Someone with previous experience working in a customer service role
• Someone with experience in a health care setting and ideally knowledge of medical terminology