Customer Service Officer at Far East Organization
, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales, Social Media Marketing, Administrative Duties, Microsoft Office, Self-Storage, Facility Management, Report Maintenance, Complaint Management, Enquiries Handling, Promotional Activities, Stakeholder Management, Results Driven, Willingness to Learn

Industry

Real Estate

Description
About Us Agape Services is a Christian social enterprise under Far East Organization, whose aim is to provide meaningful employment and benefits to people with disadvantaged background, as a demonstration of the love and teachings of Jesus Christ. Agape Services offer services in Agape Cleaning, Agape Laundry as well as moving and disposal. We aim to provide employment through our services to the disadvantaged who would otherwise not be able to cope in a regular work environment.Responsibilities Manage customers’ complaints, enquiries, issues and feedback Support in sales calls to potential customers Coordinate and execute new social media marketing initiatives and promotional activities (E.g. Facebook, Instagram, YouTube, Carousell etc.) Coordinate the daily operations of the self-storage business (PoS System for Self-Storage – SiteLink, Facility Management, Report Maintenance) Support in administrative duties (E.g. Raising Purchase Requests, Quotations, Sending Invoices, Filing) Perform any generic customer service functions  Requirements Diploma in Business / Marketing / Marketing Communication / Customer Service / Hospitality Microsoft Office skills is required Minimum 1-2 years of experience in self-storage/ retail industry Able to work with multiple stakeholders Willing to learn and results driven Work Hours: Monday - Friday (9am - 6pm) | Saturday (9am - 1pm)
Responsibilities
The Customer Service Officer will manage customer complaints, enquiries, and feedback while supporting sales calls and coordinating social media marketing initiatives. Additionally, they will handle daily operations of the self-storage business and perform administrative duties.
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