Customer Service Officer at Fresver Beauty Pte Ltd
Singapore, Southeast, Singapore -
Full Time


Start Date

Immediate

Expiry Date

29 Apr, 25

Salary

0.0

Posted On

30 Jan, 25

Experience

2 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Communication Skills

Industry

Hospital/Health Care

Description

JOB DESCRIPTIONS:

  • Report directly to Branch Manager
  • Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
  • To make cold call and any new leads call provided by the company
  • Re-confirm customer’s appointment a day before their treatment
  • To follow-up service call to customer after treatment (three days)
  • Responsible to deliver and provide Quality Services
  • Daily data entry for customers, staff and print report for compilation
  • To ensure the cleanliness standards at reception area
  • Issuing of invoices and service rendering
  • Generation of daily reports
  • Assist in general administrative duties
  • Preparing and issue of relevant documents, printing and filing as well as inventory control
  • Perform any other ad-hoc duties and other matters as assigned by the Company

JOB REQUIREMENTS:

  • At least 2 years’ experience in beauty spa environment and services
  • Strong verbal and written communication skills
  • Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
  • Willing to work retail hours (including weekends and public holidays)
    Part-Time positions are available at $15/hour - $18/hou
Responsibilities

Please refer the Job description for details

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