Customer Service Officer at FUJIFILM Business Innovation

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Adaptability, Proactivity, Attention To Detail, Print Management, Stock Control, Administrative Support, Event Support, Catering Logistics, Stakeholder Coordination, Communication, Computer Literacy, MS Office Proficiency, Teamwork

Industry

IT Services and IT Consulting

Description

• Exciting opportunity to work for a global organisation • Work in a close-knit collaborative team • Based at our client site in Sydney CBD OUR STORY FUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. We are dedicated to achieving a sustainable society and ensuring a better world for future generations. Employees are ambassadors for living and breathing our Shared Values. THE OPPORTUNITY We are looking for a Customer Service Officer who is adaptable & proactive with strong attention to detail and demonstrated ability to deliver to a high standard with accuracy. Based at our client office at Sydney CBD, your key focus will be to provide efficient print and administrative services, while ensuring superior customer service. Please note – this is a 100% onsite, 8 am to 4 pm 5 days/ week role, based in Sydney CBD. Key Responsibilities • Manage print and binding operations, including stock control of all print materials and overall organisation of the print room. • Provide responsive support to client enquiries, delivering practical assistance and high-quality customer service. • Support Executive Assistants with employee onboarding/offboarding and the preparation, printing and collation of event materials. • Assist with end to end event support, including room set ups, seating plans, badge preparation, guest arrivals and post event pack down. • Coordinate event and catering logistics, including venue searches, internal meeting menus and liaison with Compass and other suppliers. • Partner with EAs, Operations and external stakeholders to coordinate Australia Summit invitations and attendance, and support invoice reviews (Cabcharge) and cost allocations. Skills & Qualifications • Excellent communication & customer service skills with a professional approach • Previous experience in print room will be highly regarded • Strong computer literacy including proficiency in MS Office. • Ability to work effectively as part of a team in a dynamic and regulated environment BENEFITS: • 12 weeks full pay parental leave • In house training and development and Generous Educational Assistance policy • Diverse Career Development opportunities • Employee Discounts through our “Gold Pass” rewards platform • Income Protection and Life Insurance available • Salary Packaging & Novated Leasing available OUR COMMITMENT Diversity & Inclusion Respecting diversity is the foundation of everything that we do at FBAU. This allows us to Instil Trust and Collaborate through honest and fair Communication and helps cultivate an environment of Growth and Innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQ+ people, and people living with disabilities. Vaccination Policy The (FBAU) COVID-19 Vaccination Policy requires employees to be fully vaccinated against COVID-19. Appropriate evidence that you are fully vaccinated against COVID-19 must be provided upon commencement with FBAU. If this sounds like the role for you, please click the below “Apply Now” button and kickstart your application. For further information, you can also contact our Talent Acquisition team at FBAUrecruitment@fujifilm.com.

Responsibilities

The role focuses on managing print and binding operations, including stock control, while providing responsive support and high-quality customer service to client enquiries. Key duties also involve supporting Executive Assistants with onboarding/offboarding, event preparation, and coordinating event logistics and catering.