Customer Service Officer (Heavy Lifting & Rigging)
at
Bullivants
ECN2, , Australia
-
Full Time
Start Date
Immediate
Expiry Date
03 Dec, 25
Salary
0.0
Posted On
04 Sep, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Outsourcing/Offshoring
Description
Opportunities to develop your career
Great starter role to learn and grow
Bullivants - specialists in heavy lifting and rigging
Enhancing the customer centric mentality, the Customer Service Officer (CSO) will be forefront of delivering an exceptional experience through resolution of queries, order and quote processing and connecting customer to product either in branch or via phone or email.
This is a great starter role within Bullivants for someone looking to develop their career. Based onsite at Bullivants Eastern Creek across a Monday – Friday roster this is a permanent, full-time opportunity.
ABOUT US:
Career development and progression pathways
Opportunities to learn and grow
A supportive network of stakeholders
Discounts to Bunnings, Kmart, Officeworks and a range of other corporate partners
Long and short term incentives
At Bullivants, for over 120 years, our purpose is to make lifting safe and efficient by partnering with our customers to deliver a range of lifting and heavy rigging products coupled with service and reliability maintenance. As part of Wesfarmers (under the Industrial & Safety division), we can tap into and leverage industry leading service and solutions.
Our pillars built around ONE TEAM, INNOVATION, and SAFETY form our unique proposition that guides our culture and ways of working to ensure that our team can always perform at their best. With a national footprint, we are proud to be able to offer career development opportunities for all team members.
Responsibilities
Resolve sales enquiries within our branch or via phone and email
Build engaging relationships with our customers and internal stakeholders daily
Processing and data entry of customer orders, quotes, and handle end-to-end customer interactions
Provide product-based information and cross-selling where required
Ensure customer requests are actioned in a timely manner within allocated timeframes