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Customer Service Officer, Hougang Mall at Frasers Property

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Positive Attitude, Retail Experience, Administrative Support

Industry

Real Estate

Description

Job Summary To provide customer service at the retail mall, such as answering shoppers' enquiries, processing gift redemptions, and partner redemptions. Job Description Provide excellent customer service to internal and external customers. Assist in the execution of shopping mall’s promotion and redemption programmes. Handle all customers’ enquiries and provide assistance Ensure that the redemption process during the advertising and promotion campaign period is carried out properly Provide administrative support to the Management Office whenever necessary Key Qualification Customer centric personality and positive attitude Prior Customer Service Officer experience in retail mall will be highly preferred Good communication skills Able to work retail hours and shift work

Responsibilities

The Customer Service Officer is responsible for providing excellent customer service to shoppers and assisting with promotions and redemptions. They will handle customer inquiries and ensure the redemption process is executed properly during campaigns.