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Customer Service Officer at Korvest Ltd
Victoria, Victoria, Australia -
Full Time

Start Date

Immediate

Expiry Date

06 Jan, 27

Salary

7000.0

Posted On

09 Oct, 26

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Consumer Services

Description
  • revious experience within customer service, retention, account management or contact centre environments
  • Strong communication and rapport-building skills
  • Confidence handling difficult or solution-focused conversations
  • Ability to problem solve and investigate customer concerns independently
  • Commercial awareness and ability to balance customer and business outcomes
  • Resilient, adaptable and comfortable working within KPIs
  • Strong written communication and systems skills
  • Experience within fintech, banking, telco, complaints, collections, retail or consultative customer environments highly regarded
  • Proactive mindset with the ability to manage multiple conversations and follow-ups
Responsibilities