Customer Service Officer at Mount Alexander Shire Council
Victoria, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

17 Sep, 25

Salary

68112.0

Posted On

11 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

Applications closing on 18 August 2025, 12:00 PM
Reference number
25-48
Job Type
Part Time
Package
Band 4
2 Positions
Part time (31 and 47.5 hours per fortnight)
Ongoing
Band 4, $68,112 pa (pro-rata) + Super
Closing date: 12pm on Monday 18 August 2025
Mount Alexander Shire is known for its local food and wine, for a vibrant arts community and breathtaking natural surrounds.
Perfectly located in Central Victoria, around 30 minutes from Bendigo by car or rail, and with Melbourne only 90 minutes away, you’ll enjoy a balanced lifestyle with great services, schools and homes in townships like Castlemaine and Maldon.

Responsibilities

THE ROLE

We are seeking two enthusiastic Customer Service Officers who are committed to delivering outstanding customer service through:

  • responding to a wide variety of phone and counter enquiries in a friendly and efficient manner
  • entering customer requests and assigning to the appropriate department
  • cashiering, data entry and administration duties

To be successful in this role you will have:

  • relevant experience in a busy customer service environment
  • proficiency with Microsoft Office applications
  • ability to learn new software programs
  • some knowledge of Council operations and the Shire
  • high attention to detail and ability to retain a broad scope of knowledg
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