Division: Northern CPPYJ
Location:Tumut, NSW, AU, 2720 Wagga Wagga, NSW, AU, 2650
Req ID: 76588
Location: Wagga Wagga and Tumut

THE WELCOME EXPERIENCE

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

YOUR ROLE

As a Customer Service Officer, you will be the first point of contact with our clients at our Community Services Centre’s or Service Hub’s, providing quality administrative services to our local offices.

• Provide customer service, reception duties, answering telephones and responding to referrals.
• Support the caseworker teams with administrative duties with a focus on customer service.
• Entering accurate data onto DCJ systems, maintaining records management systems, and maintaining confidentiality.
• Provide secretarial support to group supervision and meetings while maintaining confidentiality.
• Maintain records and arranging services such as dispatching mail and courier services, office repairs, vehicle management, arranging cleaning, and ordering office supplies and equipment.
• Promote and foster compliance with DCJ policies, procedures and systems.

THANK YOU FOR YOUR INTEREST IN THIS ROLE. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION.

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