Customer Service Officer Outsource at Talentmate
Dubai, Dubai, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

01 Dec, 26

Salary

0.0

Posted On

02 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Information Technology & Services

Description

About the job


Every digitized government archive starts with someone who refuses to get a single field wrong. We're hiring that person.

InfasME is a UAE-based ECM, intelligent document processing and AI solutions company — a Hyland partner delivering document management programmes across the UAE, Egypt, Kuwait and West Africa. You'll join the operations team that turns paper archives into searchable, trusted digital records.

📌 Role: Data Entry Agent – Document Management📍 Dubai, UAE · Onsite🧭 Entry level welcome · data entry or indexing experience a plus · Government EDMS & archive digitization

As a Data Entry Agent you're the reason our clients can trust their data. You'll capture, index and validate document information in our Document Management System — working through physical and electronic files, checking every entry against the source, and keeping accuracy and daily targets high. It's detail work that directly protects the quality of a live government archive.

🔧 What you'll do:• Enter and index physical and electronic documents in the DMS• Capture document metadata accurately and completely• Verify every entry against the source document before submission• Flag missing, unclear or incorrect information to your Team Leader• Hit daily productivity and quality (QC) targets• Process documents in line with the defined workflow and SLA• Support scanning, validation, indexing and QC activities when needed• Handle every document with strict confidentiality

💻 Technical skills we're after:• Strong keyboard and data entry speed with high accuracy• Basic computer and Microsoft Office skills• Comfortable working inside a document management / EDMS system• Able to follow documented processes and quality procedures

  • 🌟 What else we're looking for:• Arabic speaker — able to read and understand Arabic documents (required)• Basic English reading and communication (preferred)• Exceptional attention to detail; you double-check by instinct• Reliable attendance and punctuality — the team depends on it• Comfortable in a high-volume, multicultural operations environment• High sense of confidentiality and responsibility• Minimum High School qualification


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Responsibilities
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