Dear Administrators,
We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the North Area, Choa Chu Kang (Keat Hong CC).
(Students that are interested to gain experience in customer service excellence are welcome to join us!)

Key Responsibilities:

• Provide friendly and professional assistance to students, parents, and visitors entering the tuition centre, addressing inquiries about programs, schedules, and services.
• Aid in the registration process for new students, including paperwork completion and fee collection.
• Manage phone calls, emails, and appointments promptly and courteously.
• Maintain a clean shopfront and assist with administrative tasks as needed, including filing, data entry, and inventory management.

We welcome you to join us, and will offer you:

• A Happy, Positive & Cheerful environment, because life is hard enough as it is - we don’t need more stress at work (seriously)
• Being able to deal directly with kids, who are the most innocent & bubbly humans in society (who’re not looking to deal you any harm when you’re not looking!)
• Seated most, if not ALL the time (who likes standing?)
• FULLY air-conditioned environment that is CLEAN and NOT dusty and NOT hot (actually sometimes it might be too cold, so bring a jacket)…
• You will be working with mostly pen, paper & laptops, learning the INs and OUTs of customer service & operations management, improving the experiences of our clients, and “levelling up” in your personal experience in dealing with people.
• Lastly, we will pay you a GOOD salary because we all need money to survive, don’t we? We are NOT low-balling employers who try to “cut” you by giving you a low salary and telling you to “you learn first, we see how next time”… but the next time never comes…

We are looking for suitable Part-time Customer Service Officers to work on:

• Tuesday to Friday - 2:30pm to 9:30pm
• Saturday - 8:30am to 6:30pm

• Provide friendly and professional assistance to students, parents, and visitors entering the tuition centre, addressing inquiries about programs, schedules, and services.
• Aid in the registration process for new students, including paperwork completion and fee collection.
• Manage phone calls, emails, and appointments promptly and courteously.
• Maintain a clean shopfront and assist with administrative tasks as needed, including filing, data entry, and inventory management