Job Introduction
Salary: £22,932
Job Location: St Helens
Contract: Permanent
Weekly Hours: 35 hours (Monday to Friday)

SO…. WHAT IS THIS ROLE EXACTLY?

Your Housing Group has an exciting opportunity for a full time, permanent, reception and administrative role at Ravenhead Foyer, supported accommodation scheme for 16–25-year-olds.
The Foyer team are committed to the development of young people via a bespoke training and support offer.
As Customer Service Officer you be the first point of contact for both our customers and visitors, while also providing high quality administrate support service to the team.
We are looking for someone with excellent customer service skills, a sound understanding of safeguarding practices and a passion to deliver an outstanding service.

WHAT WILL I BE RESPONSIBLE FOR DOING?

• Managing a wide variety of computer packages.
• Managing the reception office and providing administrative support to the Foyer Team.
• Ordering supplies for the office and accommodation.
• Processing rental income while following financial standing orders.
• Ensuring the safety of the building and customer.
  And what would make me stand out from the crowd?

To be a successful Customer Services Officer, here at YHG, you will have….

• Excellent customer service skills.
• An eye for detail.
• The ability to demonstrate an Advantaged Thinking, non-judgemental approach to supporting young people.
• Be a team player.
• GCSE Maths and English (or equivalent)
• Knowledge of Safeguarding.

For more detail on the role, please review the role profile available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers