REQUIREMENTS:

• Minimum ‘O’ Level with experience in similar position,
• Required language(s): English, and a second language (to liaise with our patients)
• Able to attend to Whatsapp enquiries
• Able to handle Microsoft Office - particularly Excel
• Customer service oriented and friendly deposition
• Possess initiative, proactive and able to multi-task
• Able to work on weekends and retail hours
• Handle front desk activities, incoming calls & phone, and Whatsapp enquiries
• 12 months contract
• 5.5 days work week
  Job Type: Full-time
  Pay: $2,500.00 - $3,000.00 per month
  Work Location: In perso

ROLES AND RESPONSIBILITIES:

• Engage with customers by providing warm and sincere customer service
• Handle front desk activities not limited to incoming calls & phone enquiries.
• Attend to patient, including registrations, updating and keeping records and arranging patients’ appointments.
• Involve in cashiering, dispensing, stock taking & perform administration duties
• Data entry and filling patients’ card.
• Assist Doctor during procedures when required
• Responsible for appointment bookings, reminder calls and SMS.
• Ensure opening and closing duties are completed
• Reply voicemail by returning calls to customer.
• Recommend and promote company services and products.
• Ensure cleanliness of the waiting area and display is up-to-date
• Attend to retail sales/ logistics
• Any other duties assigned by the management