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Customer Service Officer-UAE National at Miray Holdings
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Interpersonal Skills, Problem Solving, Arabic, English, Record Keeping, Collaboration, Feedback Monitoring, Complaint Resolution

Industry

Description
We are seeking a motivated and professional Emirati Customer Service Officer to join our team in Dubai or Abu Dhabi. The ideal candidate will act as the first point of contact for our clients, ensuring a seamless and satisfactory customer experience. Key Responsibilities: Provide outstanding service to customers via phone, email, and in person. Address inquiries and resolve complaints promptly and effectively. Maintain and update customer records with accurate information. Collaborate with other departments to ensure customer satisfaction. Monitor feedback and suggest improvements to enhance the customer journey. Requirements: UAE National (Emirati) with a valid family book (Khulasat Al Qaid). High school diploma or higher; a degree in business or a related field is preferred. Strong communication and interpersonal skills. Proficiency in Arabic and English. Ability to handle multiple tasks efficiently and maintain professionalism.
Responsibilities
The Customer Service Officer will provide outstanding service to customers through various channels and address inquiries and complaints effectively. They will also maintain customer records and collaborate with other departments to enhance customer satisfaction.