Customer Service Officer

at  WeCruit

Education:

• GCE ’O’ Level or GCE ’N’ Level (Preferred

Experience:

• Customer service: 1 year (Preferred

• Respond to customer inquiries via phone, email, and in-person regarding printing services, pricing, turnaround times, and available product options.
• Provide detailed information on design drafts, quotes, materials, and any other service-related inquiries.
• Process and manage customer orders, ensuring accuracy and timely execution.
• Act as a liaison between the production team and customers to provide updates on order status and delivery timelines.
• Prepare detailed quotations, sales invoices, and coordinate the delivery process for customer orders.
• Collect and address customer feedback and complaints to ensure customer satisfaction.
• Proactively search for new customer opportunities to expand the business.
• Perform any other administrative tasks as needed to support the team and the company’s operations.
  5.5 Work week (9am - 6pm (Mon - Fri), Alt Sat 9am – 1pm)
  We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers
  Wecruit Pte Ltd
  EA License No: 20C0270
  Job Types: Full-time, Permanent
  Pay: Up to $2,200.00 per month

Supplemental Pay:

• Performance bonus

Education:

• GCE ’O’ Level or GCE ’N’ Level (Preferred)

Experience:

• Customer service: 1 year (Preferred)