Customer Service Officer

at  YMCA NSW

City of Hawkesbury, New South Wales, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate13 Jul, 2024Not Specified14 Apr, 2024N/AGood communication skillsNoNo
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Description:

Date: 12 Apr 2024
Location: Hawkesbury, AU

Company: YMCA NSW

  • Be a part of creating great experiences for members of our community
  • Provide first class service to all members and guests
  • You will be the first and last person our members see in our facility

Our customer service officers are passionate about creating awesome experiences and building strong relationships within the community at our Hawkesbury location.

Responsibilities:

Working a flexible roster across 7 days between the hours of 5:30am to 9:00pm Monday to Friday and 8:00am to 6:00pm Saturday and Sunday, Customer Service Officers act as the first point of contact for our customers.
Reporting to the Frontline Coordinator, the role will see you meet and greet customers, respond to internal and external enquiries via email, phone calls and face to face as well as perform general administration tasks. You will ensure all enquiries, bookings and issues are managed accurately and support other departments when required. The role will give you the opportunity to build strong customer experiences and lasting relationships with our members and guests.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Pharma / Biotech / Healthcare / Medical / R&D

Customer Service

Graduate

Proficient

1

City of Hawkesbury NSW, Australia