YOUR NEW COMPANY

One of Ireland’s largest financial companies with over 200 locations nationwide, which provides a diverse range of services in banking, financial and related services, is currently seeking a Welcome Advisor to work within a busy branch located in Limerick.Your new role

The purpose of this role is to provide a professional, friendly and engaging service to our customers. You will be a visible and active presence in our branches, delivering a personal customer experience.Role-Responsibilities:

• Greeting and engaging with customers on the banking hall floor - enquiring as to their needs
• Guiding customers to the appropriate self-service options - mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required
• Handling basic queries and complaints - directing to senior staff as required
• Engaging with customers using iPads, updating customer information and sales needs
• Identifying sales opportunities, handing over to suitable staff as required
• Cash handling - processing and managing cash and cheque lodgements at Teller as required. Responsible for balancing cash at the end of the day and managing levels throughout the day

WHAT YOU NEED TO DO NOW

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.u

The purpose of this role is to provide a professional, friendly and engaging service to our customers. You will be a visible and active presence in our branches, delivering a personal customer experience.Role-Responsibilities:

• Greeting and engaging with customers on the banking hall floor - enquiring as to their needs
• Guiding customers to the appropriate self-service options - mobile app, internet banking and kiosks. Directing to Teller/Customer Service if required
• Handling basic queries and complaints - directing to senior staff as required
• Engaging with customers using iPads, updating customer information and sales needs
• Identifying sales opportunities, handing over to suitable staff as required
• Cash handling - processing and managing cash and cheque lodgements at Teller as required. Responsible for balancing cash at the end of the day and managing levels throughout the da