Customer Service & Operations Executive at Housekeep
London EC1R 3BU, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

16 Oct, 25

Salary

0.0

Posted On

17 Jul, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Suppliers, Service Providers, It, Technology, Operations, Messaging, Email

Industry

Outsourcing/Offshoring

Description

We’re Housekeep, one of Europe’s fastest growing tech businesses, and we’re on a mission to own the home. After building the UK’s #1 platform for home cleaning, we’ve expanded into tradespeople services - from plumbing to gardening - and launched in new cities across the UK. Now, we’re looking for experienced, ambitious professionals to help us scale even faster.
With decades of leadership experience from Zipcar, Deliveroo, Addison Lee, and Utility Warehouse, our team offers a fast-paced, high-growth environment where experienced talent can thrive and progress.

We’re looking for experienced, driven customer service professionals to deliver exceptional support to both our customers and service providers, and get involved in projects with tech, product, operations, and marketing.

  • You’ll provide answers to complex queries from customers and suppliers via email, phone, and messaging. It’s fun, interesting, and varied.
  • No two problems are the same. So, you’ll take full ownership of issues and will be empowered to fix every issue, first time, every time.
  • You’ll get involved in projects and have opportunities in management, marketing, product and technology to accelerate your caree
Responsibilities

We’re looking for experienced, driven customer service professionals to deliver exceptional support to both our customers and service providers, and get involved in projects with tech, product, operations, and marketing.

  • You’ll provide answers to complex queries from customers and suppliers via email, phone, and messaging. It’s fun, interesting, and varied.
  • No two problems are the same. So, you’ll take full ownership of issues and will be empowered to fix every issue, first time, every time.
  • You’ll get involved in projects and have opportunities in management, marketing, product and technology to accelerate your career
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