Customer Service/Operations Manager - Commercial Cleaning at Anago Cleaning Systems
Bridgeville, PA 15017, USA -
Full Time


Start Date

Immediate

Expiry Date

03 Aug, 25

Salary

0.0

Posted On

03 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Accounting

Description

Anago of Western PA is an internationally recognized franchising/commercial cleaning company located in Bridgeville, PA, with a team of 9 employees supporting nearly 100 franchisees who provide superior quality services to commercial businesses in Western Pennsylvania. When it comes to striving for excellence, not only do we commit to client satisfaction, but employee satisfaction. We are driven by the people we are surrounded by each and every day. We strive to hire employees who motivate, train and are driven by client relationships

What we offer:

  • Competitive salary plus bonus package
  • Health and Wellness benefits offered after 90 days
  • Retirement plan with company match
  • Paid vacation
  • Gas travel allowance
  • Company phone provided

Must haves for success

  • High focus on customer service
  • Strong mentorship/coaching skills
  • Proficiency in computer software and programs
  • Ability to multitask in a face paced environment

What you will be doing

  • Proactive monthly inspections of client accounts
  • Build customer relations
  • Handle client requests and issues
  • Franchisee development, support and training
  • Attend all initial walk-throughs with new accounts and franchisees
  • Recommend solutions to customers when considering canceling service
  • Maintain client accounts with a goal of 99% or greater account retention
  • Maintains relationships with all Franchise Owners

Salary commiserates with experience and knowledge.
Opportunity for advancement. Business is growing and looking for engaged team members who want to be part of a company with opportunity to make a difference. Anago Cleaning Systems is the 10th fastest growing franchise company in the US, according to Entrepreneur Magazine. We have over 40 offices around the country and internationally and are looking for dedicated and enthusiastic professionals to join our award-winning team! For more information on our company, visit our website at: www.AnagoWPA.com.
EOE Employe

Responsibilities
  • Proactive monthly inspections of client accounts
  • Build customer relations
  • Handle client requests and issues
  • Franchisee development, support and training
  • Attend all initial walk-throughs with new accounts and franchisees
  • Recommend solutions to customers when considering canceling service
  • Maintain client accounts with a goal of 99% or greater account retention
  • Maintains relationships with all Franchise Owner
Loading...