Customer Service Order Entry Associate at Zwiesel Fortessa Americas LLC

Winchester, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Entry, NetSuite, Microsoft Excel, Microsoft Word, Microsoft Outlook, Communication Skills, Analytical Skills, Database Applications, Project Management

Industry

Hospitality

Description

Company Description Zwiesel Fortessa Americas LLC previously known as Fortessa Tableware Solutions, LLC, a leading global tableware company part of the Zwiesel Fortessa Group, has been an integrated designer, developer, and marketer of high-quality tableware for more than 30 years. We design and source the dinnerware, flatware, glassware and serve ware selected by the top foodservice professionals worldwide and preferred for home entertaining. Our products are found in over 80% of Forbes four- and five-star hotels in North America; it’s clear that we do business with those who expect (and deliver) the best! We are recognized for innovative design, industry leading manufacturing standards, and an uncompromising commitment to customer service. We are passionate about our values, our people, and our products. We value work/life balance, creativity, collaboration, and making a difference in the community. We are seeking a full-time Customer Service Order Entry Associate to join our Commerical Food Sales team at our office in Winchester, Virginia. Working hours for this position are Monday-Friday, 8:30am-5pm. Job Description In this position, you will: Ensure that all customers are setup properly in the NetSuite system. Ensure that all orders, quotes, returns, and credits are being accurately entered, updated, and completed in the NetSuite system in a timely manner. Audit contract documentation and orders to confirm the timely and accurate completion of order requests Communicate effectively with customers, sales personnel, and internal staff Qualifications Must have high school diploma or equivalent Must be proficient in Microsoft Excel, Word, and Outlook Must have intermediate computer skills with the ability to work proficiently with database applications Must have excellent verbal and written communication skills Must possess analytical skills Must be able to handle multiple projects concurrently Additional Information Zwiesel Fortessa Americas LLC offers excellent competitive compensation and a robust benefits package that includes: Medical, dental, and vision 401(k) plan with a company match Short-term and long-term disability – 100% paid by the company Vacation/Paid Time Off, starting with 4 weeks per year Paid company holidays Annual wellness stipend Employee purchase discount All your information will be kept confidential according to EEO guidelines. We look forward to hearing from you!

Responsibilities

The Customer Service Order Entry Associate will ensure customers are properly set up in the NetSuite system and that all orders, quotes, returns, and credits are accurately processed. Effective communication with customers, sales personnel, and internal staff is essential.