REQUIREMENTS:

• Proven experience in customer service or call center environments preferred.
• Excellent communication skills and a courteous phone manner.
• Ability to multitask effectively and toggle seamlessly between screens to perform tasks is necessary.
• Strong attention to detail and organizational skills.
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent
  Job Types: Full-time, Permanent
  Pay: $2,000.00 - $3,000.00 per month

Benefits:

• Health insurance

Experience:

• Call center: 2 years (Required)

Work Location: In perso

• Handle outbound and inbound calls from individuals regarding medical bills and related inquiries with professionalism.
• Provide assistance and information on billing processes, payment options, and insurance claims.
• Ensure accurate documentation of conversations and transactions in our systems.
• Collaborate effectively with team members to resolve issues and improve customer experience.