Customer Service Part Time Positions – UOW Science Space at University of Wollongong

Wollongong, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

94098.0

Posted On

25 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Science Education, Team Leadership, Communication, Problem Solving, Fast-Paced Environment, Interactive Exhibits, STEM Programs

Industry

Writing and Editing

Description

Two permanent continuing part time appointments available Innovation Campus Science Space is the University of Wollongong’s flagship public science facility, located at the Innovation Campus. With interactive exhibits, a cutting-edge planetarium, a science theatre, and immersive STEM programs, Science Space inspires curiosity and learning across all ages. Operating daily, it serves as a vibrant hub for science education and outreach, hosting school groups, families, and community events that bring science to life. We’re excited to offer customer service opportunities to join our dynamic team. If you’re passionate about science, thrive in customer-facing environments, and enjoy working in a fast-paced, hands-on setting, we’d love to hear from you. Customer Service Weekend Assistant (ref 6019) – Permanent/Continuing appointment, part time, 0.40 FTE (14 hours) – Level 3/4: $65,896 - $84,002 (pro-rata) + 17% Superannuation Customer Service Weekend Team Leader (ref 6020) – Permanent/Continuing appointment, part time, 0.40FTE, (14 hours) - Level 5: $84,002 - $94,998 (pro-rata) + 17% Superannuation How to Apply Click on the position titles above to view the full position descriptions. Submit your CV and a cover letter (max 3 pages) summarising your skills and experience in relation to the selection criteria outlined in the position description. Be sure to specify the position and reference number in your application. Please note: If you would like to apply for both positions, please attach a cover letter for each position. For further information about this position, please contact Stuart Creal, Director, Science Centre and Planetarium on 0442 865 036. Closing Date: Sunday 14 December 2025, 11:55 PM The University of Wollongong is committed to workplace equity, diversity and inclusion. We value and acknowledge the importance of our people’s diverse experiences, talents and cultures that they bring to work with them each day. Embracing diversity and creating inclusion is a key component of attracting and retaining talent in our workforce. The creation of a diverse and inclusive workforce is central to our ability to unlock potential, enhance our success and achieving our vision of being in the Top 1% of universities globally. This position has been classified as 'child-related work', more information is available within the position description. Note: Visa sponsorship is not available for this position. Only candidates with valid work rights in Australia are eligible to apply. These positions are not suitable for remote work in accordance with the UOW Remote Working Guideline.

Responsibilities

The positions involve providing customer service in a dynamic environment at the Science Space. Responsibilities include engaging with visitors and supporting science education initiatives.