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Customer Service & Parts Key Account Manager at Daimler Truck

Milton Keynes, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Commercial Awareness, Industry Expertise, Relationship Building, Account Management, Sales, Aftersales, Commercial Vehicle Sector, Truck Service, Maintenance Requirements, Fleet Practices, Commercial Acumen, Negotiation, Influencing, Stakeholder Management, Communication, Customer Satisfaction

Industry

Motor Vehicle Manufacturing

Description

Customer Service & Parts Key Account Manager Department: Customer Service Delivery Reporting to: Head of Customer Service Delivery About the Role We are looking for a highly motivated Customer Service & Parts Key Account Manager to join our Customer Service Delivery team. In this role, you will manage and develop relationships with a portfolio of key truck fleet customers, working closely with our retailer partners to maximise vehicle uptime, customer satisfaction, and the growth of genuine OEM parts and service solutions. You will play a vital role in strengthening customer relationships, identifying commercial opportunities, and ensuring customers receive an exceptional aftersales experience aligned with the Daimler Truck brand.

Responsibilities

The role involves managing and developing relationships with a portfolio of key truck fleet customers, collaborating with retailer partners to maximize vehicle uptime and customer satisfaction. The manager will also focus on strengthening customer relationships, identifying commercial opportunities, and ensuring an exceptional aftersales experience aligned with the Daimler Truck brand.