OVERVIEW

We are seeking a dedicated and professional Phone Operator to join our team. The ideal candidate will possess excellent communication skills and the ability to manage multiple tasks efficiently. As a Phone Operator, you will be the first point of contact for our clients and customers, ensuring that their inquiries are handled with care and professionalism. This role requires proficiency in managing multi-line phone systems and a strong commitment to providing exceptional customer service.

EXPERIENCE

• Previous experience in an administrative role or as a phone operator is preferred.
• Bilingual or multilingual capabilities are highly desirable to assist diverse clientele.
• Familiarity with data entry processes and clerical tasks is essential.
• Strong typing skills and proficiency in using office software applications.
• Excellent communication skills, both verbal and written, with a focus on customer service.
• Experience handling dispatching duties or working in a front desk environment is a plus. If you are passionate about providing outstanding service and have the skills necessary for this role, we encourage you to apply for the Phone Operator position today!
  Job Type: Full-time
  Pay: $14.00 - $15.00 per hour
  Work Location: In perso

• Answer incoming calls promptly and professionally, utilizing proper phone etiquette.
• Manage multi-line phone systems to direct calls effectively.
• Provide accurate information to callers regarding services, products, or inquiries.
• Maintain detailed records of calls and data entry into relevant systems.
• Assist with clerical tasks as needed, including front desk duties and dispatching responsibilities.
• Collaborate with team members to ensure seamless communication and service delivery.
• Uphold confidentiality and professionalism in all interactions.