Customer Service & Production Coordinator at TMS Transition Marketing Services
Enderby, BC, Canada -
Full Time


Start Date

Immediate

Expiry Date

27 Nov, 25

Salary

41600.0

Posted On

28 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Printing, Production Processes, Customer Service Skills

Industry

Marketing/Advertising/Sales

Description

Are you a highly organized and detail-oriented people-person with a passion for bringing projects to life? We’re looking for a pivotal new team member to join our thriving printing and marketing company.
This dual-purpose role is the heartbeat of our operations, serving as the first point of contact for our clients while expertly managing the entire production process from start to finish. You’ll be the crucial link between our customers and our creative team, all while championing our brand in the local community. The right person for this role will have an incredible opportunity to grow into a leadership position as we expand.

SKILLS & QUALIFICATIONS

  • Exceptional communication and customer service skills.
  • A confident and professional presence, comfortable with networking.
  • Highly organized and meticulous, with the ability to juggle multiple priorities.
  • A proactive and positive problem-solver with a strong team-first attitude.
  • Eagerness to learn our estimating and production processes.
  • Previous experience in printing, marketing, or a related field is a plus, but not required.

How To Apply:

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Responsibilities
  • Serve as the primary client contact, building strong relationships and providing exceptional service.
  • Manage the full order lifecycle, from initial inquiry and quote to final delivery.
  • Orchestrate project workflows, ensuring jobs are completed accurately and on time.
  • Collaborate with production staff and external vendors to keep projects on track.
  • Act as a brand ambassador, representing our company at local business and community events.
  • Handle project logistics, including scheduling, tracking, and proactive problem-solving.
  • Maintain detailed records of all client interactions and job specifics.
  • Support company marketing and business development efforts.
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