OVERVIEW

We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. This role is essential in providing exceptional support to our clients and ensuring their needs are met efficiently. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to manage multiple tasks in a fast-paced environment.

EXPERIENCE

• Previous experience in customer service or administrative roles is preferred.
• Familiarity with office management practices, including clerical experience and organizational skills.
• Bilingual candidates are highly encouraged to apply, as this will enhance communication with a diverse clientele.
• Proficiency in typing and computer literacy is essential for effective data entry and documentation tasks.
• Experience as a dental receptionist or dental receptionist is a plus, along with personal assistant experience that demonstrates strong time management skills. Join our team today and contribute to creating an exceptional experience for our customers while developing your professional skills in a supportive environment!
  Job Type: Full-time
  Pay: $20.00 - $22.00 per hour
  Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance

Ability to Commute:

• Vero Beach, FL 32960 (Required)

Ability to Relocate:

• Vero Beach, FL 32960: Relocate before starting work (Preferred)

Work Location: In perso

• Provide outstanding customer service by addressing inquiries and resolving issues promptly and professionally.
• Manage multi-line phone systems to handle incoming calls, ensuring effective communication with clients.
• Filling Dental Insurance, processing claims
• Assist with front desk operations, including greeting visitors and managing appointments.
• Maintain organized filing systems and ensure accurate documentation of customer interactions.
• Support administrative tasks such as calendar management, proofreading documents, and data entry.
• Collaborate with team members to enhance customer support processes and improve overall service quality.
• Demonstrate proficiency in Microsoft Office and Google Workspace to complete various clerical tasks efficiently.
• Exhibit excellent phone etiquette while handling customer inquiries and providing necessary information.