O’Leary Lissarda Volkswagen require a Service Receptionist

Role Responsibilities

• Agree service instructions and book the vehicle into the workshop.
• Welcome all customers at Service Reception in a friendly and professional manner.
• Communicate the customer requirements to the workshop
• Carry out customer follow ups and develop and maintain positive relationships.
• Organise service department bookings in an efficient and courteous manner to ensure best practice of the workshop in line with dealer guidelines.

Skills & Competencies

• Motor Trade experience will be an advantage but not necessary as training will be provided.
• Strong Communication skills.
• Present a consistent professional image to both internal and external customers, through attitude, behaviour and personal appearance.

Job Type: Full-time

Schedule:

• Monday to Friday

Licence/Certification:

• Full Drivers License (preferred)

Work Location: In perso

• Agree service instructions and book the vehicle into the workshop.
• Welcome all customers at Service Reception in a friendly and professional manner.
• Communicate the customer requirements to the workshop
• Carry out customer follow ups and develop and maintain positive relationships.
• Organise service department bookings in an efficient and courteous manner to ensure best practice of the workshop in line with dealer guidelines