Customer Service Receptionist at University Hospital, Newark NJ

Newark, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

19.9

Posted On

11 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Computer Skills, Hospitality Experience, Task Management, Bilingual Skills, Professional Phone Etiquette

Industry

Hospitals and Health Care

Description

Overview About the Role The main responsibility of the Customer Service Receptionist is to welcome patients and visitors, guide them to the appropriate location using the visitor check-in system when needed, and offer assistance in the absence of the supervisor. Responsibilities What You’ll Do Greet and welcome patients and visitors upon arrival. Direct individuals to their appropriate destinations. Utilize the visitor check-in system as needed. Provide support and assistance in the absence of the supervisor. Qualifications What You’ll Bring Required: High School Diploma or equivalent required. Experience in hospitality is preferred. Strong computer skills necessary for daily operations. Excellent verbal and written communication skills. Outstanding customer service abilities. Ability to manage and prioritize multiple tasks in a fast-paced environment. Demonstrated customer service experience and professional phone etiquette. Bilingual skills are preferred. What We Offer Medical & Prescription Drug Coverage Dental & Vision Insurance Health Savings Account (HSA) & Flexible Spending Account (FSA) Short- & Long-Term Disability Insurance Pension Plan Pet Insurance Employee Assistance Program (EAP) Professional Development Compensation The expected hourly range for this position is TC/1375: Probationary Rate $18.82 - Job Rate $19.32 - Two (2) Year Rate $19.90 per hour, in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications. About Us University Hospital is one of the nation’s leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation. Apply Today We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we’d love to meet you. University Hospital offers a competitive salary & comprehensive benefits package. Affirmative Action/Equal Opportunity Employer, M/F/D/V. For more information, visit www.uhnj.org/hrweb.

Responsibilities

The Customer Service Receptionist greets and welcomes patients and visitors, directing them to their appropriate destinations. They also provide assistance in the absence of the supervisor and utilize the visitor check-in system as needed.