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Customer Service/Recovery Representative at Binson's Hospital Supplies Inc.

Center Line, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Data Entry, Customer Service, Billing Inquiries, Account Management, Insurance Eligibility, Healthcare Knowledge, Multi-line Phone System

Industry

Medical Practices

Description

🚨 Now Hiring: Customer Service/Recovery Representative 📍 Location: 26834 Lawrence Ave. Center Line, MI 48015 🕗 Schedule: Monday–Friday | 8:30 AM – 5:00 PM At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place. 🚀 The Role: Customer Service/Recovery Representative As a Customer Service/Recovery Representative, you will assist patients with billing inquiries, update account information, and follow up on outstanding payments while ensuring accuracy and excellent service. 🔍 What We're Looking For * High school diploma or equivalent * Strong verbal and written communication skills * Comfortable navigating a desktop computer and multi-line phone system * Knowledge of healthcare payers and Michigan collection laws is preferred * Familiarity with insurance eligibility processes is a plus 🛠 What You’ll Be Doing * Handle inbound customer calls regarding billing statements and account inquiries * Perform accurate data entry, including updating customer records and documenting interactions * Follow up on outstanding accounts to ensure timely resolution and payment * Obtain necessary written documentation from physicians and verify insurance eligibility 💡 Perks & Benefits * Competitive pay 💰 * Full benefits: Medical, Dental, Vision & Life Insurance 🏥 * Paid time off + floating holiday 🌴 * 401(k) Retirement Savings Plan 💸 * Training and growth opportunities 🚀

Responsibilities

As a Customer Service/Recovery Representative, you will assist patients with billing inquiries and update account information. You will also follow up on outstanding payments while ensuring accuracy and excellent service.