Customer Service Relationship Account Manager at Valley Northern
Stafford ST16 3BP, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

39000.0

Posted On

29 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

Do you get a buzz from making customer’s lives easier, and saving people time and money?
We’re a family-owned company with a reputation for integrity, care, and genuine relationships. Here, you’re never just a number—and neither are our customers. We believe in listening, supporting, and finding ways to make life easier for the people we serve.
We’re looking for a Customer Service Relationship Account Manager to look after their own portfolio of customers—nurturing those relationships, handling enquiries, responding to requests, and making proactive outbound calls to keep customers engaged, happy, and spending more with us.

HOURS OF WORK.

  • Ideally Monday to Friday 8am till 5pm but can be 8am till 4pm or something similar but we are open to discussion on application.
    If you’re looking for a role where relationships matter more than sales targets—and where you can grow your own customer base while working for a company with heart—we’d love to hear from you.
    Apply today and let’s start building something special together

How To Apply:

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Responsibilities
  • Building and maintaining long-term customer relationships based on trust and care
  • Acting as the main point of contact for your customers’ needs, queries, and requests
  • Proactively making outbound calls to check in, solve problems, and introduce new solutions
  • Growing each account by understanding customer needs and suggesting relevant products/services
  • Delivering outstanding service that keeps customers coming back year after year
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