Customer Service Rep(02123) 303 Credit Union Dr. at Domino's Pizza LLC
Isanti, Minnesota, United States -
Full Time


Start Date

Immediate

Expiry Date

28 Feb, 26

Salary

18.0

Posted On

30 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Verbal Communication, Written Communication, Problem-Solving, Attention to Detail, Computer Proficiency, Customer Service Software, Multi-tasking, Prioritization, Patience, Empathy, Team Player, Positive Attitude

Industry

Restaurants

Description
Company Description North Star Pizza is an expanding franchise, currently encompassing 27 locations, with significant growth potential. This trajectory offers employees unlimited opportunities for professional advancement within our organization Job Description Join our team as a Customer Service Representative at our Isanti location, United States location! We're looking for a friendly and empathetic individual to provide exceptional support to our valued customers. Answer incoming customer calls, emails, and chat messages in a timely and professional manner Resolve customer inquiries, complaints, and issues with patience and understanding Process orders, returns, and exchanges accurately and efficiently Maintain up-to-date knowledge of products, services, and company policies Collaborate with other departments to ensure customer satisfaction Document customer interactions and update account information in our database Identify and escalate complex issues to appropriate team members or supervisors Provide personalized solutions to meet individual customer needs Participate in ongoing training to enhance customer service skills and product knowledge Pay range $12-18 Qualifications Strong verbal and written communication skills Excellent problem-solving abilities and attention to detail Proficiency in using computers and customer service software Ability to multi-task and prioritize in a fast-paced environment Patient and empathetic approach to customer interactions High school diploma or equivalent Previous customer service experience preferred Ability to remain calm and professional in challenging situations Team player with a positive attitude Flexibility to work various shifts, including weekends and holidays as needed Additional Information All your information will be kept confidential according to EEO guidelines.

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Responsibilities
Provide exceptional support to customers through various communication channels. Resolve inquiries and complaints while maintaining up-to-date knowledge of products and services.
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