Customer Service Rep(02752) - 1506 S Main St at DOMINOS PIZZA FRANCHISE

Red Bud, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Sep, 26

Salary

0.0

Posted On

18 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Verbal Communication, Written Communication, Interpersonal Skills, Multitasking, Time Management, Problem Solving, Data Entry, Customer Service Software, Attention To Detail

Industry

Restaurants

Description

Company Description As a MBR Customer Service Representative (CSR), you are the first & sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism & optimism are vital to creating a pleasant experience for Customers. You are the face of Domino’s! Job Description Are you passionate about delivering exceptional customer service? Join our team as a Customer Service Representative at our Red Bud, United States location! We're looking for a friendly and professional individual to be the face of our company and provide outstanding support to our valued customers. Greet customers warmly and address their inquiries, concerns, and requests in a timely and efficient manner Process orders, returns, and exchanges while ensuring accuracy and adherence to company policies Maintain a thorough knowledge of our products and services to provide accurate information to customers Collaborate with team members to resolve complex customer issues and ensure customer satisfaction Handle customer complaints with empathy and work towards positive resolutions Maintain a clean and organized work environment Assist in various administrative tasks as needed Adapt to changing priorities and handle multiple tasks simultaneously in a fast-paced setting Participate in ongoing training and development programs to enhance customer service skills Qualifications Excellent verbal and written communication skills Strong interpersonal skills with a friendly and approachable demeanor Ability to remain calm and professional in high-pressure situations Proven multitasking abilities and efficient time management skills Problem-solving skills with a customer-focused approach Basic computer skills, including proficiency in data entry and use of customer service software Attention to detail and accuracy in all tasks Flexibility to work various shifts, including evenings and weekends High school diploma or equivalent Previous customer service experience preferred, but not required Ability to stand for extended periods and lift up to 25 pounds occasionally Job Category Org: Store Customer Service Rep

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Responsibilities

Act as the primary point of contact for customers by greeting them, processing orders, and resolving inquiries. Maintain product knowledge and collaborate with team members to ensure a positive customer experience.