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Customer Service Rep(02964) - 147 E Bethalto at Domino's Pizza LLC

Bethalto, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

0.0

Posted On

13 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Multitasking, Cash Handling, Basic Math Skills, Attention to Detail, Team Player, Food Preparation, Order Processing, Problem Solving, Flexibility, Professional Demeanor, Organizational Skills, Adaptability, Positive Attitude, Time Management

Industry

Restaurants

Description

Job Description We are seeking a dedicated Customer Service Representative to join our team in Bethalto, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service. Answer incoming phone calls professionally and efficiently Take accurate customer orders and input them into our system Process cash transactions and handle payments securely Provide exceptional customer service, addressing inquiries and resolving issues Collaborate with team members to ensure timely order fulfillment Maintain a clean and organized work environment Assist with various tasks as needed, including food preparation and packaging Lift and move items weighing up to 25 lbs. when required Adapt to changing priorities and maintain flexibility in work schedule Contribute to a positive team atmosphere and uphold company values Qualifications Excellent communication skills, both verbal and written Strong customer service orientation with a friendly and professional demeanor Ability to multitask efficiently in a fast-paced environment Basic computer proficiency for order entry and processing Cash handling experience and basic math skills Flexibility to work weekends, holidays, and various shifts as needed Physical ability to stand for extended periods and lift up to 25 lbs. Strong attention to detail and accuracy in order taking and processing Ability to remain calm and composed under pressure Team player with a positive attitude and willingness to learn High school diploma or equivalent preferred Previous customer service experience is a plus Knowledge of the food service industry is beneficial but not required

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Responsibilities

The Customer Service Representative will be the first point of contact for customers, ensuring satisfaction and addressing inquiries. Responsibilities include answering calls, processing orders, handling payments, and collaborating with team members.