Customer Service Rep(07369) 1595 2nd Ave Ne at Domino's Pizza LLC

Cambridge, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

18.0

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Problem-Solving, Attention To Detail, Computer Proficiency, Customer Service Software, Multi-tasking, Prioritization, Patience, Empathy, Issue Resolution, Order Processing, Return Processing, Exchange Processing, Product Knowledge, Policy Adherence

Industry

Restaurants

Description

Company Description North Star Pizza is an expanding franchise, currently encompassing 27 locations, with significant growth potential. This trajectory offers employees unlimited opportunities for professional advancement within our organization Job Description Join our team as a Customer Service Representative at our Isanti location, United States location! We're looking for a friendly and empathetic individual to provide exceptional support to our valued customers. Answer incoming customer calls, emails, and chat messages in a timely and professional manner Resolve customer inquiries, complaints, and issues with patience and understanding Process orders, returns, and exchanges accurately and efficiently Maintain up-to-date knowledge of products, services, and company policies Collaborate with other departments to ensure customer satisfaction Document customer interactions and update account information in our database Identify and escalate complex issues to appropriate team members or supervisors Provide personalized solutions to meet individual customer needs Participate in ongoing training to enhance customer service skills and product knowledge Pay range $12-18 Qualifications Strong verbal and written communication skills Excellent problem-solving abilities and attention to detail Proficiency in using computers and customer service software Ability to multi-task and prioritize in a fast-paced environment Patient and empathetic approach to customer interactions High school diploma or equivalent Previous customer service experience preferred Ability to remain calm and professional in challenging situations Team player with a positive attitude Flexibility to work various shifts, including weekends and holidays as needed Additional Information All your information will be kept confidential according to EEO guidelines. Job Category Org: Store Customer Service Rep

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Responsibilities

The representative will be responsible for providing exceptional support by answering incoming customer communications, including calls, emails, and chats, in a professional manner. Key duties involve resolving customer inquiries and complaints, accurately processing transactions like orders and returns, and maintaining up-to-date product knowledge.