Customer Service Rep 3551 Lexington Ave N at Domino's Pizza LLC

Arden Hills, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

18.0

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Problem-Solving Abilities, Attention To Detail, Computer Proficiency, Customer Service Software, Multi-tasking, Prioritization, Patience, Empathy, Issue Escalation, Product Knowledge, Policy Knowledge, Teamwork, Positive Attitude, Shift Flexibility

Industry

Restaurants

Description

Company Description North Star Pizza is a 27 store Franchise that is looking to expand and grow. This will allow for unlimited potential for growth within our company. Job Description Join our team as a Customer Service Representative at our Arden Hills, United States location! We're looking for a friendly and empathetic individual to provide exceptional support to our valued customers. Answer incoming customer calls, emails, and chat messages in a timely and professional manner Resolve customer inquiries, complaints, and issues with patience and understanding Process orders, returns, and exchanges accurately and efficiently Maintain up-to-date knowledge of products, services, and company policies Collaborate with other departments to ensure customer satisfaction Document customer interactions and update account information in our database Identify and escalate complex issues to appropriate team members or supervisors Provide personalized solutions to meet individual customer needs Participate in ongoing training to enhance customer service skills and product knowledge Pay range $12-18 Qualifications Strong verbal and written communication skills Excellent problem-solving abilities and attention to detail Proficiency in using computers and customer service software Ability to multi-task and prioritize in a fast-paced environment Patient and empathetic approach to customer interactions High school diploma or equivalent Previous customer service experience preferred Ability to remain calm and professional in challenging situations Team player with a positive attitude Flexibility to work various shifts, including weekends and holidays as needed Additional Information All your information will be kept confidential according to EEO guidelines. Job Category Org: Store Customer Service Rep

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Responsibilities

The Customer Service Representative will be responsible for providing exceptional support by answering incoming calls, emails, and chats professionally, and resolving customer inquiries, complaints, and issues with patience. They must also accurately process orders, returns, and exchanges while maintaining up-to-date knowledge of products and policies.