JOB OVERVIEW

At Boon Bakery, we’re passionate about creating delicious, gluten-free and dairy-free baked goods that everyone can enjoy. We take pride in our warm, welcoming environment and the care we put into everything—from our ingredients to our customer experience. We’re currently looking for a friendly, reliable Customer Service Assistant to join our team!The ideal candidate will possess strong communication skills, a customer-centric attitude, the ability to work effectively in a fast-paced environment, and the ability to work well with others.

QUALIFICATIONS

• You enjoy working with people and have strong communication and interpersonal skills
• You’re enthusiastic about allergen-friendly baking and eager to learn more about our products
• You’re reliable, punctual, and able to work well both independently and as part of a small team
• You have an eye for detail and take pride in keeping things tidy and well-presented
• Previous experience in customer service, hospitality, or food service is a plus—but not essential.
• Join us in delivering outstanding service that makes a difference for our customers!
  Job Type: Part-time
  Pay: $18.00-$20.00 per hour
  Expected hours: No less than 16 per week

Benefits:

• Discounted or free food
• Store discount

Work Location: In perso

• Greet customers warmly and provide excellent service in a friendly, approachable manner
• Help customers navigate our range of gluten-free and dairy-free products, providing information on ingredients and recommendations based on their needs or preferences
• Prepare and serve tea, coffee, and other beverages to a high standard
• Assist with packaging baked goods for display and customer orders
• Keep shelves and displays stocked, clean, and well-organized
• Support the team in maintaining a clean, safe, and welcoming environment in the front of house
• Collaborate with team members to enhance overall customer experience and streamline processes.
• Maintain phone etiquette by ensuring clear communication and active listening during interactions with customers.