Customer Service Rep at Canyonlands Community Health Care

Mesquite, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Interpersonal Skills, Organizational Skills, Attention to Detail, Multitasking, EPM Systems, Professional Appearance, Confidentiality, HIPAA Regulations

Industry

Hospitals and Health Care

Description

Description Front Desk Receptionist Join our dedicated healthcare team as a Front Desk Receptionist, where you will play a vital role in delivering exceptional patient service and ensuring smooth daily operations at our CHC facilities. If you are personable, organized, and committed to providing a welcoming environment for patients and staff alike, we invite you to apply and become part of our supportive community. Key Responsibilities: - Greet patients and visitors in a professional, friendly, and hospitable manner, creating a positive first impression. - Perform a variety of clerical duties related to the day-to-day operations of the front office. - Update and organize patient information in charts accurately and efficiently. - Respond to inquiries and requests from staff and patients promptly and professionally. - Maintain professionalism and excellent customer service at all times with patients, caregivers, and staff. - Communicate clearly and distinctly during face-to-face interactions and over the telephone. - Answer a multiline telephone system in a courteous and professional manner. - Assist with appointment scheduling and maintenance tasks related to the Electronic Patient Management (EPM) system. - Support other administrative tasks as needed to ensure efficient front office operations. Skills and Qualifications: - High school diploma or equivalent required. - Previous experience in a healthcare or customer service setting preferred. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to handle multiple tasks efficiently and prioritize effectively. - Proficiency in using office equipment and basic computer applications, including EPM systems. - Professional appearance and demeanor. - Ability to maintain confidentiality and adhere to HIPAA regulations. Employee Benefits: - Vacation Time - Paid Leave - Medical, Dental, Vision, Life - Short-Term & Long-Term Disability - Accident & Critical Insurance - Retirement plan offered We foster a collaborative and growth-oriented environment where your contributions make a difference. Our organization values diversity, professional development, and a commitment to providing quality care. Join us and be part of a team dedicated to making a positive impact on the lives of our patients and community.

Responsibilities

The Front Desk Receptionist is responsible for greeting patients and visitors, performing clerical duties, and maintaining patient information. They also handle inquiries and assist with appointment scheduling to ensure efficient front office operations.