Customer Service Rep/Expediter (06240) - 2400 E. 88th Avenue at DOMINOS PIZZA FRANCHISE

Thornton, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

0.0

Posted On

27 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Processing, Expediting, Communication, Problem-Solving, Attention To Detail, Time Management, Multitasking, Teamwork, Product Knowledge, Upselling, Order Management Systems

Industry

Restaurants

Description

Company Description Team Wow is looking for additional help as our market share continues to grow! Join our team and start planning for your future. We offer schedules that work with you, not against you. Even if you just need a second job for some extra cash, Domino's is the perfect place for you. We are searching for qualified customer service reps with personality and a desire to please. Sales continue to grow and we live to beat the rush, so come join our family today!! Our commitment to provide excellent customer service and food is nothing without our awesome team members that are always diligent in their work and part of a team environment. What we preach, we practice, and it all starts with you. Job Description We are seeking a dedicated Customer Service Rep/Expediter to join our team in Thornton. In this dynamic role, you will be the primary point of contact for our valued customers while also ensuring efficient order processing and expediting. Your ability to provide exceptional customer service while managing the flow of orders will be crucial to our success. You will learn to make all our delicious products. Respond to customer inquiries, concerns, and requests via phone and in-person with a friendly and professional demeanor Process customer orders accurately and efficiently, ensuring all details are correctly entered into our system Expedite orders to meet customer deadlines and expectations Monitor order status and proactively communicate updates to customers Resolve customer complaints and issues in a timely and empathetic manner Maintain accurate customer records and update information when necessary Maintain high standards when making all of our menu items Identify opportunities to upsell or cross-sell products when appropriate Stay updated on product knowledge and company policies to provide accurate information to customers Qualifications 1-2 years of experience in customer service or a similar role preferred, but not required Experience in order processing or expediting is a plus Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Proficiency in using order management systems is a plus Ability to multitask and manage time effectively in a fast-paced environment Customer-focused mindset with a commitment to providing exceptional service Ability to work well in a team-oriented environment Flexibility to adapt to changing priorities and customer needs Additional Information You must be 16 years or age or older. We are looking for part-time help. All your information will be kept confidential according to EEO guidelines. Job Category Org: Store Customer Service Rep

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Responsibilities

The Customer Service Rep/Expediter will serve as the main contact for customers, professionally handling inquiries and resolving complaints via phone and in-person. This role also involves accurately processing orders, expediting them to meet deadlines, and maintaining high standards while learning to prepare menu items.