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CUSTOMER SERVICE REP I at SOUTHEASTERN BANK
Hinesville, Georgia, United States -
Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

0.0

Posted On

24 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Deposit Accounts, Savings Accounts, Safe Deposit Boxes, E-banking Products, Deposit Platform System, Documentation, Account Ownership, Debit Card Maintenance, Wire Transfers, Check Ordering, Bank Policies, Compliance, Receptionist Duties, Clerical Duties, Computer Skills

Industry

Banking

Description
Description Assist with wide variety of customer services, including opening and maintaining deposit and savings accounts, safe deposit boxes and e-banking products. Proficient operation of a deposit platform system, which includes preparation of documents for opening and maintenance of accounts. Working knowledge of deposit documentation and account ownership. Assist customer with debit card maintenance requests, which includes but not limited to card reorders or closure of lost or stolen debit cards. Process wire transfers for customers. Prepare and process all documents required for the transaction. Handle ordering of checks for customer. Provide a high level of customer service; and ensure compliance with Bank policies and procedures. Promote business for the Bank by delivering excellent customer service and referring customers to appropriate staff for new services. May act as receptionist, switchboard operator and perform other branch clerical duties. Perform other duties as assigned. Southeastern Bank is an Equal Opportunity Employer. Requirements Required: High school diploma or equivalent Proficient computer and technology skills Professionalism Excellent customer service skills Preferred: Two or more years banking experience.
Responsibilities
This role involves assisting customers with a wide variety of services, including opening and maintaining deposit and savings accounts, managing safe deposit boxes, and processing e-banking products and wire transfers. The representative must also handle debit card maintenance, order checks, ensure compliance with bank policies, and promote business through excellent customer service.