Customer Service Rep-Radiology Baymeadows-Full_Time-Days at UF Health

Jacksonville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Data Entry, Medical Records Management, Patient Registration, Patient Scheduling, Cashiering, Electronic Medical Records, Clerical Support, Communication, Medical Coding

Industry

Hospitals and Health Care

Description

Overview Description: Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice Responsibilities Job Requirement: Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations. Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record. Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department. Provides excellent customer service for patients/families/representatives and other members of the treatment team. Participates as an active care team member in the coordination of patient care. Qualifications Qualification: Experience Requirements: 2 years-Data entry preferred 1 year-Clerical/customer service -ideally in a health care related industry preferred Third party payors and computer experience for inputting data and reviewing patient demographic material Education. High School Diploma/ GED required at time of hire Additional Duties: Additional duties as assigned may vary UFJPI is an Equal Opportunity Employer an Drugfree Workplace

Responsibilities

Performs clerical functions to support patients and providers, serving as a liaison between clinical staff and patients. Responsibilities include managing medical records, scheduling appointments, and handling patient payments.