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Customer Service Rep - Work From Home at Spade Recruiting
Mississauga, Ontario, Canada -
Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

0.0

Posted On

14 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Verbal Communication, Customer Service, Relationship Building, Organization, Basic Computer Tools, Inbound Calling, Outbound Calling, Virtual Meetings, Documentation, Client Support

Industry

Insurance

Description
About the Opportunity We are a long-standing organization focused on helping working families access supplemental and permanent benefit programs. For more than 60 years, we have worked with union members, associations, and member-based groups across North America and internationally. Our focus is to provide clear guidance, dependable support, and a professional experience for every member we assist. Representatives work directly with members who have requested information about available benefit options, helping them understand their programs through a clear and supportive consultation process. Responsibilities Conduct inbound and outbound calls with members Schedule appointments and follow-up meetings Present benefit information through phone or virtual meetings Assist members with basic applications and documentation Maintain accurate records and complete required paperwork Provide professional customer service and ongoing support Participate in team training, quality control, and leadership development Qualifications Strong verbal communication skills Friendly, professional, and customer-focused attitude Positive, motivated, and energetic personality Comfortable speaking with individuals and groups Able to build strong relationships with clients and team members Organized, reliable, and comfortable using basic computer tools Able to work well independently and as part of a team Customer service, sales, hospitality, or client support experience is an asset Legally authorized to work in the United States or Canada What We Offer Full benefits package Fully remote work opportunity Flexible scheduling options Weekly pay Performance-based monthly bonuses Ongoing training and mentorship Leadership development and advancement opportunities Opportunity to qualify for company-paid trips to destinations such as the Bahamas, Cancun, Las Vegas, and other annual convention locations
Responsibilities
Conduct inbound and outbound calls to help members understand and apply for available benefit programs. Maintain accurate records and provide professional ongoing support through phone or virtual consultations.