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CUSTOMER SERVICE REPRESEMTATIVE at Palmetto State Glass

North Charleston, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Oct, 26

Salary

0.0

Posted On

18 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Attention To Detail, Scheduling, Invoicing, Data Entry, Order Tracking

Industry

Description

Customer Service Representative Palmetto State Glass is a leading, commercial glass company with multiple locations throughout South Carolina. We are looking for a motivated individual with a keen attention to detail to join our growing team! We offer competitive pay, excellent benefits, vacation and holiday pay, and an enjoyable work environment. Job responsibilities: Providing excellent customer service Setup of new customers in software system Ensure service work orders, quotes and warranty tickets are complete Ensure quotes and warranties are handled timely Tracking purchase orders Verify work order pricing is accurate Invoice service upon completion Collect COD's Maintain service invoice files Assist with scheduling service work Maintain accurate prospect and customer lists Provide reports on open tickets and monitors material arrival Assist with marketing projects Qualifications: One year's experience in customer service Excellent communication skills Drive and motivation to succeed Great attendance Experience with Excel, Word and PowerPoint Attention to detail Valid, clear SC driver's license

Responsibilities

The role involves providing excellent customer service, managing service work orders, and handling quotes and warranties. Additionally, the representative is responsible for invoicing, collecting CODs, and assisting with scheduling and marketing projects.