Customer Service Representative (1126) at Kelly Western services dba Avflight Winnipeg

Middletown, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

16.0

Posted On

03 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Organizational Skills, Multitasking, Problem Solving, Microsoft Products, Aviation Experience, Reliability, Dependability, Self-Starter, Cooperative Attitude, Hospitality Experience, Sales Transactions, Inventory Management, Service Resolution, Phone System Operation

Industry

Airlines and Aviation

Description

Job Details Job Location: Avflight Harrisburg - Middletown, PA 17057 Position Type: Full Time Education Level: High School/GED Equivalent Salary Range: $16.00 Hourly Job Shift: Any General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business’ flight departments and high profile clients. As a Customer Service Representative, you will provide customers with professional service and solutions. Full time position must be available for evenings and weekends. Duties: Provide superior customer service to crew members and passengers Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc. Resolve customer requests, questions and complaints regarding Avflight’ s services or products Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets Perform other duties as assigned Qualifications Qualifications: High school diploma or GED Must be 18 years or older Hotel/hospitality/customer service experience a plus Must be comfortable learning how to answer multi-line phone system, email, filing, faxing and computer skills including Microsoft products Must be able to lift 20lbs and carry up to 10lbs. Frequent sitting, standing, bending, reaching Must pass background check, pre-employment drug test and obtain security clearance Must have valid Driver’s license Competency/Behavioral Requirements: Must be available for holidays and weekends if needed Experience in aviation is a plus Must be a self-starter, be reliable, responsible, and dependable, and fulfill obligations Must have the ability to multitask; excellent communication and organizational skills. Be pleasant with others on the job and display a good-natured, cooperative attitude EEO/AA

Responsibilities

The Customer Service Representative is responsible for providing superior customer service to crew members and passengers, assisting with various requested services, and resolving customer inquiries. This role involves processing sales transactions and balancing daily inventory.