Customer Service Representative $18/HR - IMMEDIATE HIRE at Teksystems Global Services LLC

Norwalk, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

18.0

Posted On

02 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Inbound Calls, Outbound Calls, Upselling, Credit Card Payments, Data Entry, Microsoft Office, Organization, Verbal Communication, Customer Engagement

Industry

IT Services and IT Consulting

Description

Immediate Opening: Customer Service Representative Location: On-site in Norwalk, CT Schedule: Monday–Friday (8-hour shift between 8 AM–6 PM) + every other Saturday Pay: $18/hr Overtime: $27/hr (time and a half) About the Opportunity We’re hiring Customer Service Representatives to join a fast‑paced, supportive team with full training provided and real opportunities for advancement. If you’re motivated, professional, and ready to grow your career, this role offers stability, skill development, and consistent overtime availability. What You’ll Do In this role, you’ll be the first point of contact for potential customers, handling a high volume of inbound and outbound calls. Your responsibilities will include: Managing inbound and outbound customer calls with professionalism and accuracy Engaging potential customers and promoting company services Upselling products and services to support business growth Explaining service offerings clearly and confidently Processing credit card payments over the phone to close sales Entering customer information into internal systems with precision What We’re Looking For 2+ years of office or customer service experience Strong ability to manage inbound phone calls Proficiency with Microsoft Office A self‑starter who can work independently and stay organized Excellent verbal communication and customer engagement skills Why You’ll Love Working Here Full training provided — no industry experience required Overtime available at time and a half Clear path for advancement Supportive team environment Stable, long‑term opportunity Job Type & Location This is a Contract to Hire position based out of Norwalk, CT. Pay and Benefits The pay range for this position is $16.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Norwalk,CT. Application Deadline This position is anticipated to close on Mar 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

The representative will serve as the primary contact for prospective customers, managing a high volume of both inbound and outbound calls professionally and accurately. Key duties include engaging customers, promoting services, upselling products, explaining offerings, processing payments, and precisely entering customer data into internal systems.