Do you have Customer Service experience in a business/office setting? Are you detail orientated and thrive on working in a fast paced environment?
Our client in Appleton is looking for a Customer Service Representative to join their team!
They have been in business for nearly 50 years. They are an industry leader and work with over 100 countries who trust their products and training of the products they provide.

• Answer incoming phone calls and respond to customer emails
• Assist customers with inquiries regarding orders, product information, and repairs
• Coordinate the product Test and Evaluation program by sending products to law enforcement agencies and following up on evaluation status
• Manage customer accounts, set up and maintain accounts, track annual contracts, and manage renewals
• Handle customer product repairs, communicate with customers and coordinate product returns
• Enter customer orders into the system
• Maintain an organized filing system for customer orders and other documents
• Monitor and order office suppliesProvide general administrative support across departments