Customer Service Representative at Action Packaging LLC

Florence, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Sep, 26

Salary

0.0

Posted On

20 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Communication Skills, Time Management, Planning Skills, Organization, Detail Oriented, Multitasking, Project Pricing, Order Processing, Customer Profiling, Independent Work, Teamwork

Industry

Packaging and Containers Manufacturing

Description

Opus Packaging - Florence is a premier packaging company and supplier of corrugated products. Our philosophy and values are the backbone of Opus, but it's our employees who bring them to life. We know that the most important component of a thriving team. We are currently searching for a Full Time Customer Service Representative for our Florence, SC location. As a Customer Service Representative, you can expect to provide exceptional service and support to our customers in coherence with promoting the corporate vision, mission statement, and core values. What you need to be successful at Opus Packaging: * Must be 18 years or older. * High school diploma or equivalent. * Excellent customer service and interpersonal skills. * Preferred Bachelor’s degree in a related business field or a minimum of three years of customer service experience in an office setting. * Preferred experience with industry software such as Amtech, Encore, and Knight. * Work safely and attend all safety training. * Be constantly aware of your surroundings. * Excellent communication skills. * Strong time management and planning skills. * Capable of working independently and with a team. * Well organized, detail oriented and the ability to multitask. During a normal workday you can expect to: * Project pricing/providing quotes to customers. * Process new orders and receive, enter, follow up and confirm customer orders. * Maintain and sustain a profile on every customer. * Maintain achievement goals for every customer order. Benefits: * Health, vision, dental insurance upon hire * Life insurance * Monthly Production Bonus opportunity! * Paid time off * Paid holidays * Safety program bonus * 401(k) with employer contribution As part of the Opus team, you'll never be treated just like a number. We're a family and we are honored by everyone who chooses to join us. In addition to delivering the best possible products to our customers, we strive to create the best possible work environment for our team. At Opus, we invest in each other and in our communities. Apply today and grow with us!

Responsibilities

The role involves providing exceptional support to customers, including project pricing and providing quotes. Responsibilities also include processing, entering, and following up on customer orders while maintaining detailed customer profiles.