Customer Service Representative at Albertsons Companies

Somerville, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Mar, 26

Salary

0.0

Posted On

21 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focused, Leadership, Communication Skills, Supervisory Experience, POS Systems Proficiency, Team Management, Training Staff, Resolving Inquiries, Handling Payments, Stocking Supplies, Motivating Team, Community Engagement, Problem Solving, Positive Attitude, Adaptability, Learning And Growth

Industry

Retail

Description

A Day in the Life: We are looking for a dynamic and customer-focused individual to lead our Checkout Department. As a supervisor, you'll ensure smooth and efficient checkout operations, manage and motivate a team of cashiers, and provide top-notch service to our customers. Your day-to-day will include overseeing shift schedules, training staff, resolving customer inquiries and complaints with a smile, handling multiple forms of payment accurately, and keeping our checkout supplies well-stocked. If you have supervisory experience in retail, strong leadership and communication skills, and are proficient with POS systems, we want to hear from you! What you bring to the table: You take pride in the work you do, whether big or small. You agree that food is central to all our lives. Helping customers and fellow associates gives you energy. Smiling and making others smile is your favorite. You are eager, willing, and wanting to learn & grow. You believe that being a part of your community matters. Why you will choose us: Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better! We also provide a variety of benefits including: Diverse and Inclusive work culture Competitive Wages paid weekly Flexible work schedules Associate discounts Leaders invested in your training, career growth & development. Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!) Vacation / Paid Time Off-For eligibility requirements please visit myACI Benefits Our Values We put people first. We are customer driven. We value different perspectives. We raise the bar. We act as owners. We are one team. We build belonging. We are committed to a healthy future. Click to view video: ACI Values A copy of the full job description can be made available to you.

Responsibilities

The Customer Service Representative will lead the Checkout Department, ensuring smooth operations and managing a team of cashiers. Responsibilities include overseeing schedules, training staff, resolving customer inquiries, and maintaining checkout supplies.