Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Customer Service Representative at Alghanim Industries

, , Kuwait -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Data Collection, Sales Support, Showroom Management, Report Generation, Bilingual Communication, Self-Motivation, Customer Satisfaction, Teamwork, Punctuality, Computer Skills, Professionalism, Pleasant Personality, Time Management, Problem Solving

Industry

Retail

Description

Long Description Job Summary Job Responsibilities •Welcomes customers and ushers them to the lounge area •Pre-qualifies customers and collects their data (name, mobile, email address, vehicle of interest …) and register in reports •Direct customers to the appropriate sales consultant based on rotation order •Responsible of the showroom checklist including and not limited to cleanliness and tidiness of showroom, lounges, car display, specification stands, catalogues, merchandise items … •BDC: follow up on non-showed up appointments, reschedule and reassign to the appropriate sales consultant •Responsible for filling and sharing daily showroom reports Candidate Requirements •Must be able to speak and write Arabic and English •Must be self-motivated, dedicated and able to handle demanding customers •Prioritize customer satisfaction •Pleasant personality •Presentable and professional •Able to work on computer (word, excel, internet etc…) •College graduate or high school diploma with good command of English •Team player and punctual •Willing to work two shifts or straight shift based on business demands Education

Responsibilities

The Customer Service Representative welcomes customers, collects their data, and directs them to the appropriate sales consultant. They are also responsible for maintaining showroom cleanliness and following up on appointments.