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Customer Service Representative at Alliance Credit Union

Bonita Springs, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

20.0

Posted On

07 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inbound Calls, Appointment Setting, Record Maintenance, ERP Systems, Appointment Dispatching, Communication, Organization, Multitasking, Customer Service, Accounts Receivable

Industry

Description

Description Customer Service Representative – Grande Aire Services (Bonita Springs, FL) Join Southwest Florida’s trusted leader in air conditioning, refrigeration, and appliance repair—serving the community for 50+ years. Grande Aire Services is hiring a Customer Service Representative to support our high-volume, fast-paced service team. What We Offer $17–$20/hr. (experience-based) 100% Employer-Paid Medical Insurance Dental, vision & life insurance Paid time off 401(k) with company match Referral bonuses & employee discounts What You’ll Do Answer high-volume inbound calls Convert inquiries into scheduled service appointments Set up and maintain customer records in ERP Coordinate and dispatch appointments Promote services and assist across communication channels Handle customer concerns with professionalism Support basic accounts receivable tasks What You Bring 1+ year call center or high-volume customer service experience preferred Strong communication, organization, and multitasking skills A positive, service-driven attitude Location: 3963 Bonita Beach Rd SW, Bonita Springs, FL 34134 Apply now to join a respected, long-standing team and grow your career with us!

Responsibilities

The representative will be responsible for handling high-volume inbound calls, converting inquiries into scheduled service appointments, and coordinating the dispatching of appointments to the service team. They will also maintain customer records in the ERP system and assist across various communication channels.