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Customer Service Representative at Alphabe Insight Inc

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Sep, 26

Salary

26.0

Posted On

26 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Verbal Communication, Written Communication, Problem Solving, Critical Thinking, Multitasking, Customer Service Software, Database Management

Industry

Public Relations and Communications Services

Description

Company Description At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. Job Description Job Description: We are seeking a dedicated and personable Customer Service Representative to join our dynamic team. In this role, you will be the primary point of contact for our customers, ensuring they receive exceptional service and support. You will handle inquiries, resolve complaints, and provide information about our products and services with professionalism and courtesy. Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat. Resolve customer complaints by identifying problems and providing effective solutions. Provide accurate information about products, services, and policies. Maintain detailed and accurate records of customer interactions and transactions. Collaborate with other departments to address customer needs and improve service delivery. Follow up with customers to ensure their issues are resolved satisfactorily. Qualifications Requirements Proven experience as a Customer Service Representative or in a related customer-facing role. Excellent verbal and written communication skills. Strong problem-solving abilities and critical thinking. Ability to handle multiple tasks and remain calm under pressure. Proficiency with customer service software, databases, and tools. Additional Information Competitive salary package Opportunities for professional growth and career advancement Collaborative and innovative work environment Skill development through hands-on experience and mentorship Exposure to diverse projects and industry-leading clients Compensation: USD 18 - USD 26 - hourly

Responsibilities

Act as the primary point of contact for customers to handle inquiries and resolve complaints via phone, email, and chat. Maintain accurate records of interactions and collaborate with other departments to improve service delivery.